Mr Stephen Tai was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Reviews

 
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Written by a patient at Pinehill Hospital
22nd June 2018


I am enormously grateful to Mr Tai for my wonderful new knee! After only 6 weeks, I have more strength and confidence than I have felt for a long time. To be able to go for a simple walk to the shops with my daughter or a stroll to the local duck pond with my grandson, without being fearful of knee pain, is so uplifting. I had been briefed about the post-op pain and need for challenging and uncomfortable physio exercises but really didn’t expect to feel so good so soon. I found the consultations, the operation and after-care in Pinehill Hospital all to be extremely efficient and would thoroughly recommend both Mr Stephen Tai and Pinehill to any referrers or patients considering treatment for arthritic knees.

26th June 2018
Response from Mr Stephen Tai

I'm so pleased that you are satisfied with your new knee. It's clear that motivated patients do well after joint replacement surgery and you are a perfect example of that. Well done. I will be sure to pass on your praise to the excellent staff at Pinehill Hospital.

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Written by a patient at Pinehill Hospital
19th June 2018


Mr Tai and all of the staff at Pinehill were amazing throughout my experience , nothing was a problem for them at all , I was seen very quickly, surgery was painless and the after care was very professional

26th June 2018
Response from Mr Stephen Tai

Thank you of taking the time to leave a comment regarding your recent surgery at Pinehill Hospital. I'm delighted that you are happy with your experience and I will be sure to pass on your comments to the team and Pinehill.

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Written by a patient at Pinehill Hospital
3rd May 2018


Mr Tai listened to me when I first met him. Straight away he knew what my problem was and knew what was causing all the pain I was in. On the 16th of March I went into hospital and was operated on the same day. When it was over all the pain I had before was gone and has not returned. His whole manner before and after the operation was very reassuring. I would and already have recommended him to others.

8th May 2018
Response from Mr Stephen Tai

Thank you for providing feedback. I’m delighted that you are happy with the care that you received, and in particular that you felt reasssured ahead of your operation as this is understandably a daunting prospect.

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Written by a patient at Pinehill Hospital
19th April 2018


I consider Mr Tai to be an extremely professional surgeon. He is direct and to the point, explaining the pro's and con's of every procedure. Along with the team at Pinehill hospital i received excellent treatment prior to the operation, and great after care. I have no hesitation in my recommendation.

8th May 2018
Response from Mr Stephen Tai

Thank you for your recommendation. I will be sure to pass on your kind words to the fantastic team at Pinehill Hospital.

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Written by a patient at Lister Hospital
18th March 2018


I had a heart attack a year ago, followed by the failure of one kidney and anaemia, I developed severe arthritis to my right hip and both knees. I just could not walk at all without sticks and began using a wheelchair. The pain was extremely severe at this time both during the day and night. I applied for a hip replacement under the NHS but was initially refused and the operation was postponed due to my ongoing conditions. I had a private consultation with Mr Tai who agreed to operate but he stipulated that certain measures be put in place, which I agreed. The operation was a great success due mainly to Mr Tai's expertise and ongoing care. This was six weeks ago. My hip is now totally pain free and I am walking about unaided for the first time in eight months. This has been a change of life experience for me as I never thought that I would walk again unaided. A big thank you to Mr Tai for his understanding, expertise and kindness during the last months. June Robinson

5th April 2018
Response from Mr Stephen Tai

Thank you for taking the time to provide feedback. I’m delighted that your new hip has helped to provide you with an improved quality of life. The measures that we put in place helped to ensure that the operation was as safe as possible, taking into account your previous medical issues.

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Page 39 of 44

Profile

I am an experienced Consultant Orthopaedic Surgeon at East and North Hertfordshire NHS Trust, who specialises in adult hip and knee arthroplasty and the management of traumatic injuries. I consult privately at Pinehill Hospital in Hitchin, and One Hatfield Hospital.
Having studied medicine at St Mary's Hospital medical school, I underwent specialist training on the highly regarded Royal National Orthopaedic Hospital, Stanmore, Specialist Registrar rotation. I then continued my sub specialty training in adult hip and knee replacement surgery on the prestigious year-long fellowship with the Specialist Orthopaedic Group in Sydney, Australia. During this fellowship, I was trained in the latest arthroplasty techniques, including the direct anterior approach to the hip, computer navigated hip replacements and patient specific implants.
I have completed a second fellowship in complex trauma at University Hospital, Walsgrave - one of the busiest major trauma centres in the United Kingdom.
I have published a number of articles related to my areas of sub-specialty interest and I have written book chapters on traumatic injuries.

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